Terms and Conditions

Hotshots Paintball terms and conditions

Players and visitors must adhere to these terms and conditions, at all times. Failure to follow the terms and conditions can lead to you being asked to leave the site or the event being cancelled and no refund will be offered.

All participants must complete a waiver prior to or at the time of arrival to Hotshots Paintball. By signing the waiver every player acknowledges all risk associated with playing paintball and agrees to follow the safety rules as well as instructions provided by staff members. 

Players need to be 12 years+, we require a completed waiver from a parent or legal caregiver for those aged 15 years and under. No waiver, no play, no refund. 

Players and visitors should be courteous to staff and other visitors and follow directions from staff members immediately and at all times. 

Players must arrive on time at the specified start time and must be present for the safety briefing. If you are late your games will be cut short.

Players must not be under the influence of alcohol, illegal drugs, prescription or medications that alter judgement or reaction.

Players accept liability for damaged gear and will pay for repair or replacement cost when damaged.

Please note we don’t accept liability for any errors resulting from data which you have provided incorrectly.

Hotshots Paintball reserves the right to refuse service and immediately remove from their premises any individual considered to be disorderly or performing an act of misconduct, without further explanation.

We do not supply playing overalls, you can just wear your own clothing.

Wear sturdy closed in footwear and older comfortable clothing that you don’t mind getting dirty. We don’t allow personal equipment or paintballs to be used.

We run games rain or shine. The only exception is in dangerous weather such as severe wind or thunder storms. 

Cancellations must be made by email at least 7 days prior to your booking for a full refund (minus a 3% booking fee). Cancellations within 7 days of your booking will result in a fee of 20% of the total booking value. Cancellations within 24 hours of your booking will results in a 100% cancellation fee. If someone in your group pulls out, we will give the paintballs for the missing player to the attending players to share.

Hotshots Paintball reserves the right to cancel your booking without prior notice. In the event of cancellation on our behalf, an alternative date or full refund will be offered.